Ponte Portugal

Privacy

This notice explains the limited information handling connected to the Ponte Portugal website and its contact form. It is written so you can decide what is appropriate to send before you start a conversation.

What the contact form collects

The form asks for your name, email address, the kind of support you are looking for, and an optional message. You may also choose to share your country of origin or a general deadline if that helps explain the question. When a form is opened from a guide, a small amount of guide-reference context can be attached so the enquiry can be understood in context.

Why it is used

This information is used to receive, understand, and reply to your enquiry about practical relocation support. It is not a substitute for legal, tax, immigration, financial, medical, or emergency advice. If your question needs a regulated professional or an official authority, Ponte Portugal may point you in that direction rather than attempt to decide the matter through the contact form.

What not to send

Do not send passport or identity-document scans, NIF or NISS numbers, bank details, payment-card details, account credentials, passwords, or other sensitive documents in an initial enquiry. A first message only needs enough context to describe the practical step that is blocked. If documents are genuinely needed later, agree a suitable route before sharing them.

Contact

For a question about an enquiry or this notice, use the contact form and state that it concerns privacy. Ponte Portugal is based in Ericeira, Portugal. This page describes the information currently requested through the public site; it does not claim a phone number, street address, or postal code that is not published here.